Winter Utility Shut-Off Protection

CT PURA

About

Utility shut-off protection from Nov 1 - May 1 for residential customers. Know your rights.

Call

Hours

Mon-Fri 8am-5pm

How to Get Help

If threatened with shut-off during winter, call PURA or 211.

What to Bring

  • ☐Photo ID
  • ☐Most recent utility bill
  • ☐Proof of income

Was this information helpful?

Last verified: 3/27/2026

Report outdated info