Winter Utility Shut-Off Protection
CT PURA
Accepting clients
Verified 10/10/2026 (via web check)Report an issue
About This Resource
Utility shut-off protection from Nov 1 - May 1 for residential customers. Know your rights.
Downloads a contact file with the name, phone, address, and hours. Open it to add the resource to your contacts.
Phone
(800) 382-4586Hours
Seasonal: Nov 1-May 1; PURA phone: Mon-Fri 8:30am-4:30pm
How to Get Help
If threatened with shut-off during winter, call PURA or 211.
Was this helpful?