Directory
7 resources in Utilities
Clear filtersUnited Way
Free, confidential helpline connecting you to local health and human services 24/7.
24/7
Before you go: Call 211 or search 211ct.org with your ZIP code and the type of help you need.
CAANH
Emergency financial assistance for rent, security deposits, and utility bills for income-eligible residents.
Mon-Fri 9am-5pm
Before you go: Bring ID, proof of income, benefit notices, and bills related to the help you need.
CAANH
Administers Connecticut Energy Assistance Program (CEAP) and weatherization services for low-income households. Helps with heating costs, equipment repair/replacement, and home energy efficiency upgra…
Mon-Fri 9am-5pm
Before you go: Bring the bill, shutoff notice if any, proof of income, and account holder information.
Generation Power CT
Statewide nonprofit, formerly Operation Fuel, that gives one-time grants toward overdue energy and utility bills. Energy applications open only in short windows a few times a year; check gpct.org for …
Phone: Mon-Fri 9am-12pm (until 2pm during application windows)
Before you go: Bring the bill, shutoff notice if any, proof of income, and account holder information.
Salvation Army
Emergency assistance including food pantry, clothing distribution, utility assistance, and holiday programs. Serves New Haven and surrounding towns with crisis intervention and social services.
Office: Mon-Fri 9am-3:30pm; call for food pantry days and times
Before you go: For the food pantry, come Mon, Wed, or Fri between 9 and 11:30am only. Other services (clothing, utility help) are open Mon-Fri until 2pm.
United Illuminating
UI matches customer payments dollar-for-dollar to help pay down past-due balances.
Phone: Mon-Fri 7am-7pm
Before you go: Bring the bill, shutoff notice if any, proof of income, and account holder information.
CT PURA
Utility shut-off protection from Nov 1 - May 1 for residential customers. Know your rights.
Seasonal: Nov 1-May 1; PURA phone: Mon-Fri 8:30am-4:30pm
Before you go: Bring the bill, shutoff notice if any, proof of income, and account holder information.