All Resources

211 Connecticut

United Way

Free, confidential helpline connecting you to local health and human services 24/7.

24/7

Before you go: Call 211 or search 211ct.org with your ZIP code and the type of help you need.

Community Action Agency of New Haven - Emergency Assistance

CAANH

Emergency financial assistance for rent, security deposits, and utility bills for income-eligible residents.

Mon-Fri 9am-4pm

Before you go: Bring ID, proof of income, benefit notices, and bills related to the help you need.

Community Action Agency of New Haven - Energy Assistance

CAANH

Administers Connecticut Energy Assistance Program (CEAP) and weatherization services for low-income households. Helps with heating costs, equipment repair/replacement, and home energy efficiency upgrades.

Mon-Fri 8:30am-5pm

Before you go: Bring the bill, shutoff notice if any, proof of income, and account holder information.

Connecticut Energy Assistance Program (CEAP)

CAANH

Heating assistance for low-income households. Pays for oil, gas, electric, propane, kerosene, coal, wood.

Mon-Fri 8am-5pm

Before you go: Bring the bill, shutoff notice if any, proof of income, and account holder information.

LIHEAP - Heating Assistance

CAANH

Low Income Home Energy Assistance Program helps pay heating bills for income-eligible households.

Mon-Fri 8am-5pm

Before you go: Bring the bill, shutoff notice if any, proof of income, and account holder information.

New Haven Pride Center Support Services

New Haven Pride Center

LGBTQ+ community support, youth programming, case management, referrals, and basic-needs navigation for food, housing, clothing, utilities, transportation, and other community resources.

Office Mon/Wed/Fri 10am-5pm; drop-in access may be closed or appointment-only

Before you go: The center notes that office hours do not always mean community members can access services without an appointment.

Operation Fuel

Emergency energy assistance year-round for households not eligible for LIHEAP.

Mon-Fri 9am-5pm

Before you go: Bring the bill, shutoff notice if any, proof of income, and account holder information.

Salvation Army New Haven - Emergency Assistance

Salvation Army

Emergency assistance including food pantry, clothing distribution, utility assistance, and holiday programs. Serves New Haven and surrounding towns with crisis intervention and social services.

Office: Mon-Fri 9am-2pm; Food Pantry: Mon, Wed, Fri 9am-11:30am

Before you go: Bring photo ID and proof of address if you have them.

St. Vincent de Paul Society - New Haven

Society of St. Vincent de Paul

Catholic charity providing emergency financial assistance for rent, utilities, food, and other basic needs through home visits.

Mon-Fri 9am-4pm

Before you go: Bring ID, proof of income, benefit notices, and bills related to the help you need.

State Emergency Assistance (EA)

CT Department of Social Services

One-time emergency payments for families with children facing eviction or utility shutoff.

Mon-Fri 8am-5pm

Before you go: Bring ID, proof of income, benefit notices, and bills related to the help you need.

UI Matching Payment Program

United Illuminating

UI matches customer payments dollar-for-dollar to help pay down past-due balances.

Mon-Fri 8am-5pm

Before you go: Bring the bill, shutoff notice if any, proof of income, and account holder information.

Winter Utility Shut-Off Protection

CT PURA

Utility shut-off protection from Nov 1 - May 1 for residential customers. Know your rights.

Mon-Fri 8am-5pm

Before you go: Bring the bill, shutoff notice if any, proof of income, and account holder information.